1) Introduction
This Privacy Policy describes how Stat2.io (“we,” “us,” or “our”) collects, uses, and protects information when you use our website monitoring services, dashboards, and related products (“Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
2) Data We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and password when you register.
- Billing Information: Payment details and billing address (processed securely via third-party providers).
- Usage Data: Information about how you interact with the Service, including IP address, browser type, and access times.
- Monitoring Data: URLs, SSL certificates, and response metrics that you choose to monitor using Stat2.io.
3) How We Use Your Data
We use collected data to:
- Provide, maintain, and improve the Stat2.io Service.
- Send service alerts, incident notifications, and account updates.
- Process payments and manage subscriptions.
- Respond to support requests and inquiries.
- Ensure compliance with our Terms and Conditions.
We do not sell, rent, or trade your personal data to third parties.
5) Data Sharing
We may share limited data with trusted third-party vendors who perform essential business operations for us, such as:
- Payment processing (e.g., Stripe).
- Cloud hosting and data storage (e.g., AWS, DigitalOcean).
- Email delivery and customer support platforms.
All vendors are contractually bound to safeguard your data and use it only for the purposes we specify.
6) Data Security
We use industry-standard encryption, firewalls, and access controls to protect your information. While no system is completely secure, we continually improve our security posture to minimize risk of unauthorized access or data loss.
7) Data Retention
We retain your data only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Monitoring and log data may be automatically purged after defined retention periods.
8) Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or similar laws, including:
- Accessing and receiving a copy of your personal data.
- Correcting inaccurate or incomplete information.
- Requesting deletion (“right to be forgotten”).
- Objecting to processing or restricting certain uses.
To exercise these rights, contact us at privacy@stat2.io.
9) International Transfers
Your data may be processed and stored in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws through standard contractual clauses or equivalent safeguards.
10) Policy Updates
We may update this Privacy Policy periodically. If material changes occur, we will notify you via email or within your dashboard. Continued use of the Service after updates constitutes acceptance of the revised policy.
11) Contact
Questions about this Privacy Policy or your data rights can be directed to:
Stat2.io / Ceexo, Inc.
3700 O’Donnell Street, Suite 200
Baltimore, Maryland 21224, USA
📧 privacy@stat2.io
🌐 https://stat2.io